Last updated: September 15, 2026

This Commercial Shipping Policy outlines the procedures by which Web Planets LLC (“Web Planets,” “we,” “us,” or “our”) manages the logistics and delivery of enterprise hardware and OEM consumables. As an authorized member of the HP Amplify Partner Program and a certified commercial reseller, Web Planets LLC serves corporate clients with professional IT infrastructure solutions and high-volume hardware procurement across the United States. This policy is integrated with our Purchase Agreement and Commercial Terms of Service.

1. Enterprise Shipping Territory
We specialize in B2B fulfillment, shipping commercial hardware exclusively to verified business addresses within the continental United States. To ensure the integrity of corporate deliveries, we do not ship to P.O. boxes, APO/FPO addresses, or residential locations unless specified in a master commercial agreement. International logistics require prior written approval and individual export compliance review.

2. Logistics Carriers and Fulfillment Methods
Corporate orders are processed through established commercial freight and parcel carriers. Available logistics methods—including standard ground and expedited air—are determined by the specific hardware profile, destination requirements, and carrier capacity. We facilitate logistics for business-grade infrastructure, and methods are subject to carrier availability at the time of dispatch.

3. Order Processing and Handling Estimates
For in-stock enterprise inventory, typical handling time before carrier handover is estimated between 1–3 business days following payment authorization. These timeframes are estimates and may fluctuate based on order volume, complex configuration requirements, or manufacturer stock levels. Global supply chain variables may impact these estimates.

4. Delivery Timeframes and Carrier Performance
All delivery dates provided during procurement or in confirmation documents are high-level estimates intended for corporate planning and are not contractual guarantees. Final arrival dates are subject to carrier performance, transit conditions, and logistical variables outside the control of Web Planets LLC. We are not liable for operational delays caused by third-party carriers.

5. Transfer of Title and Risk of Loss
For all B2B transactions, the risk of loss and legal title to the hardware transfer to the purchasing entity upon delivery to the carrier at our shipping point (F.O.B. Shipping Point). Any subsequent transit-related claims must be filed directly with the carrier in accordance with their professional service terms.

6. Commercial Shipping Fees
Logistics charges are calculated based on pallet weight, cargo dimensions, service level, and destination zone. Final shipping costs will be detailed in the formal business quote or at the digital checkout. The client is responsible for all freight charges, fuel surcharges, and applicable taxes associated with the delivery of commercial assets.

7. Partial Deliveries and Inventory Backorders
To maintain business continuity for our clients, we may execute split shipments if specific components are sourced from different regional distribution centers. Clients will be notified of backordered enterprise equipment. All projected availability dates for backordered items are non-binding estimates derived from manufacturer data.

8. Professional Shipment Tracking
Upon carrier dispatch, digital tracking credentials will be issued to the procurement contact. Tracking data is managed by the logistics provider and may not reflect real-time movement. Inquiries regarding routing or delivery attempts should be managed through the carrier’s commercial portal using the provided tracking ID.

9. Delivery Inspection Protocol
Corporate recipients are required to inspect all hardware immediately upon arrival. Any visible damage or discrepancy must be documented on the Bill of Lading and reported to Web Planets LLC within a reasonable business timeframe to facilitate claims. Failure to document issues at the point of delivery may impact the resolution process.

10. Delivery Failures and Refusals
Shipments returned due to incorrect corporate address data or unauthorized refusal may be subject to restocking fees and secondary freight charges. We do not assume responsibility for delays resulting from inaccurate procurement data provided by the client.

11. Policy Modifications
The “Last updated” date signifies the most recent revision of these commercial terms. Continued engagement with our procurement services constitutes acceptance of these standards.

For inquiries regarding enterprise logistics or shipment status, please contact our commercial accounts team at sales@webplanetsllc.shop.